However after downloading the updates the software no longer ran. Now when turning on my machine the whole system freezes when I try to do anything. Is there anything that I can do to save this mess?
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Posted in Security
i had that and it never goesout clear its system by adding spyware etc
Looks like you may have to have your PC re formatted.
The virus you speak of is seemingly impervious to many anti-v programs. The best remedy is to wipe the hard drive.
If you have important files on there, you could try installing another hard drive as PRIMARY and burn your important files to CD from your original drive prior to using FDISK. Of course you would still have to install anti virus on your new drive and scan the files before you copy them.
for gods sake dont wipe ur drive go to they have a free removal tool and it works fine.
by the way its not a virus its a browser add on kind of trojan
it opens popups it also make adjustments in internet explorer for your trusted sites.
you could re-install the software. and you can get anti spyware for the malware removal: